By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Identify you as being logged in to this Website, Remember the goods and services you ordered when you get to the checkout page, Remember things like information you've entered on order forms when you navigate to different pages during your session on this Website, Remember things like service selections you have made which are essential for us to provide you with services you have requested, Make sure you connect to the right service on our website when we make any changes to the way the website works, Provide statistics on how this Website is used (including selections that you have made and goods and services that you have viewed, during your use of this Website). Find property prices, census data, property price trends, nearby schools, hospitals etc. Welcome to the Royal Mail National Returns Centre, a giant store of lost treasure whose bureaucratic name gives no clue to the fascinating stories waiting inside. It holds an astonishing 20 million undeliverable items which, somewhere along the line, have become separated from their owners. If you've applied for a redirection Any request to cancel or change a redirection must made by the person who submitted the application. For more information, head to the Royal Mail Claims Centre website. This site uses JavaScript. DPD promises to make the process as painless as possible in the event of a claim being made. WebWhat can you do. For Security purposes we require the person who applied for the Redirection to contact us. They only keep it for a month though as far as I know before it gets destroyed/taken home by someone. Belfast East Delivery Office - Royal Mail Parcel gone missing, how to contact National Returns Center? You can't contact the National Returns Centre, for reasons known only to themselves Royal Mail have deemed them as a "Non-Customer Facing Role". However, if its only 3 weeks since you sent it, its probably stuck in Italian Customs. Further information about the types of cookies in use on this Website is set out below. I have also been informed that I cannot ask for the parcel to be returned to me but the sender has to do this. Hi I was on holiday when my parcel was delivered on the 25th July I was away till 15th August my parcel was sent back she says she still hasn't received it back how long dose it normally take to get back to sender. about respectively. You can choose to manage the cookies we use on this Website through your browser settings at any time. Please note that certain cookies may be set the moment you start visiting this Website. Cant find your address? You will be redirected to new URL. I've also tried emailing: I sent a package and it was not picked up, and now it's at the national return center, how could I collect it personally. Kim Morgan made this Freedom of Information request to Royal Mail Group Limited Persistent cookies - these are stored in the longer term on your computer. However WebIf you would like to track a Royal Mail item, please visit their tracking page. A Aberdeen Aldershot B Basingstoke Belfast Birmingham Bristol C Cambridge Carlisle Cleveland Cornwall Coventry D Deeside E Edinburgh Exeter G Gatwick Glasgow Gloucester H Hatfield Hereford I Inverness Ipswich L Leeds Leicester Lincoln Liverpool