Please email us or call +44 (0) 203 943 5555. The Style Office is the beating heart of the company, with the assemblage of a creative team that breathes life into the collections and makes the Fendi dream come true. Second time I carry it, some threads are cut and I was scared there will be more threads off so I tried to contact them. Shop for the best Fendi collections for women, men and kids online: fashion show looks, bags, accessories, jewellery and much more. They said I broke the coat. 300K+ Plugin Users 47.6177115,-122.2034444 Products. Bought a trench coat for 4000. After reading about ur unfortunate dealings with Fendi, I will never shop threre again. Terrible customer service from a so called high end company. The team deals with creating window displays, special projects, guidelines and strategies for all the collections, ensuring global consistency of the brand image within our network of shops around the world. I want the bag NOW! No refund for months, no response from FENDI. I received a refund for the item that I did not note as being defective. Founded in Ro. To arrange service, you can visit a Fendi boutique or get in touch with the brand's customer service department online or by phone at 1-888-291-0163. Absolutely one of the most third rate customer support from among the top brands. Contact Frame USA | Contact Us via Fax, Email, or Call I then provided them with a picture of my *** tracking slip, which contained tracking information for the return. i bought the BROWN PYTHON spy bag when it FIRST came out and was so excited about it, until i brought it out with me just ONCE and the clasp wouldn't close anymore at all. Contact Us - FENDI X SKIMS It goes against our guidelines to offer incentives for reviews. She really made my experience special; even now that I'm back in the UK, my girlfriend and I are still raving about her excellent customer service. I am still awaiting a refund on the item that they sent to me damaged. You may also send us an email by filling in the form below and we'll get back to you as soon as possible. I live in ******* and dont need a coat and missed taking it on my ski trip as planned and bought another coat. Ive taken photos of the damaged article, proof of purchase and the authenticity documents and sent them back. I got my husband a pair of pool slides for his birthday last July from their store in Mykonos, Greece only to find actual tears in the rubber from the sides just after month of use. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. i experienced it myself, in fact.