Well, the payment is on my bank statement already. We used the shipping company DPD, who I have always thought were very good in the past. I was informed that I would be called when it was found. I got a call, a driver for DPD trying to delivery my parcel. It is 10pm Tuesday now and I am still waiting for any response to my tweet from Sunday And how about the 5 pounds I paid for Saturday delivery, is it lost too. I don't mind you being blunt, clearly I'm frustrated when giving my views and yeah it's only been 1 day. with regard to the questions about someone potentially picking it up- there was no chance of that as I live in a very quiet place and there was absolutely noone out (and I get on well with all of my neighbours) and no vehicles besides the van drove down our road. 0121 275 9222: Products & Services. and our They will contact us to make enquiries on your behalf. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. So as the title says Dpd have said my package has went missing in transit and they've no idea where it is an are investigating. It may not display this or other websites correctly. If you believe your parcel is missing in transit, we advise that you check whether or not your parcel has passed its expected delivery date. If a recipient does not receive a parcel within the estimated delivery period, call us at 225 373 373 or send an e-mail to [email protected] at any time from Mo-Fri, 7:00-18:00, requesting to track your parcel. DPD delivered my parcel next door, they said they have lost it. An absolute embarrassment. I was informed that if they found it in time, I could get my parcel on the coming Saturday 10 September! When your parcel has gone missing, the first thing the customer needs to do is open a claim procedure with the company you booked the shipping service.